Fixing a faulty outlet can be done with a minimum cost and worry. However, If you do not know how to do this, feel free to contact us. Warning: Always be aware that while working with electrical systems, there is a potential for danger. If you are unsure of yourself in any aspect of the project, contact us for further assistance. Be sure that when you are flipping the circuit breaker on or off, to only use one hand and to be sure and look away from the breaker,reducing your risk to serious injury should the breaker blow. Steps 1. First make sure the power to the outlet in question is turned off at the electrical panel. 2. Be sure to check the power going to the faulty outlet by either using a circuit tester or other electrical appliance. This can be done by placing the probe of the tester inside the plug, if the light turns on then you need to check your breaker box, until you are positive that no power is there. 3. Remove the screws from the cover plate and remove the face plate. 4. Remove the screws from the outlet and take it from the wall. The outlet should only come out a few inches. 5. Mark the wires coming from the outlet by either tape or colored markers. The screws and wires are different colors, mark where they Are attached. 6. Remove the outlet from the wall by loosening the screws from the outlet. 7. Take the old outlet with you to your hardware supply store. The sales people there will be able to help you locate the correct outlet to replace your faulty outlet, be sure to keep the old outlet as a guide to installing the new outlet. 8. Attach the wires to the new outlet, you can use the marks you made on the faulty outlet as a guide in this process. 9. Make sure that the screws around the wires are tight. 10. Take the outlet and screw it back into the wall. 11. Take the cover plate and screw it back into the wall. 12. Go back to your panel and turn your breaker back on. Now you can test the outlet. If the circuit still does not work, it is time to contact us.